Privacy Policy

At AuraDerm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

When you browse our website, contact us, or place an order, we may collect information such as your name, phone number, email address, shipping address, billing details, order history, and information about how you interact with our website.

Payment information may be processed securely by third-party payment providers.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate order confirmations, shipping updates, and customer support responses.
Improve our website, products, and shopping experience.
Prevent fraud and protect our business and customers.
Send promotional messages where permitted and where applicable consent has been obtained.

Sharing of Information

We may share relevant information with service providers who help us operate our business, including payment processors, courier companies, website providers, and customer support services.

We do not sell your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies and similar technologies to remember preferences, understand website activity, and improve performance. Advertising and analytics technologies may also be used subject to applicable requirements and your choices.

Data Security and Retention

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. We retain information for as long as reasonably necessary for order processing, legal obligations, dispute resolution, and legitimate business purposes.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. You may also opt out of promotional communications using the available unsubscribe method or by contacting us.